>Understand Our Security Policy for Keeping Your Coinsvault Wallet Safe

Welcome to Coinsvault’s Security Policy. This document outlines our commitment to safeguarding your digital assets and personal information.

Definitions

Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

Country: Refers to the United Kingdom.

Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement): Refers to Coinsvault, United Kingdom.

Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.

Service: Refers to the Website.

Terms and Conditions (also referred to as “Terms”): These Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Third-party Social Media Service: Any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.

Website: Refers to Coinsvault, accessible from https://coinsvault.net.

You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Data Protection

We use state-of-the-art encryption techniques to protect your data both in transit and at rest. Our client-side encryption ensures that all your data is encrypted on your device before it reaches our servers, providing an additional layer of security.

User Privacy

At Coinsvault, your privacy is our top priority. Our zero-knowledge security architecture ensures that we do not have access to your private keys or sensitive data. We do not track any personally identifiable information, account addresses, or asset balances, respecting your privacy in all aspects.

Authentication

To enhance the security of your account, we require multi-factor authentication (MFA). This adds an extra layer of protection by ensuring that only authorized users can access your account, even if your password is compromised.

Regular Audits

We conduct continuous security assessments and independent audits to ensure our platform adheres to the highest industry standards. Our commitment to regular audits helps us identify and address potential vulnerabilities promptly.

Cold Storage

For maximum security, supports cold wallet solutions, such as Polkadot Vault, and Keystone. These solutions allow you to store your digital assets offline, reducing the risk of online threats.

Phishing Prevention

To protect against phishing attacks, we integrate phishing lists from Polkadot {.js} and ChainPatrol. These measures help identify and warn users about potential phishing sites, enhancing the overall security of our platform.

Transparency

In line with our commitment to security and trust, Coinsvault’s code is open-source. This transparency allows the community to audit and verify our security practices, ensuring that we maintain the highest standards.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Security Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to and maintained on computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction. Your consent to this Security Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Security Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us. Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Security Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

If You have any questions about these Terms and Conditions, contact us at: info@coinsvault.net